Our support assistant can help you with questions about:
- Setting up call screening
- Managing care plans and medication reminders
- Configuring automation rules
- Reviewing call transcripts
- Billing and subscription questions
Click the chat button in the bottom right corner to start a conversation. Our support assistant is here to help you.
Your protected number is on the Setup guide and in Settings under "This Line". Share that number — every call to it is screened before it rings your loved one's real phone, which stays private.
Open the Scam response step and pick: hang up immediately, pull you into the live call, or just alert you. The same choices live in Settings → Safety Rules.
Type it in plain words on the Reminders step, or open Care Plan to add several at once — you can even snap photos of the bottles and we read them.
Send her an invite from the Family step (or Settings → Family Access). She gets an email link and sees the same calls, medications, and alerts.
On the Dashboard, click any call under "Recent Activity" — you'll get the recording, the transcript, and the AI's notes.
Settings → This Line → "Your loved one's real phone". Calls that pass screening ring that number.