Protect & Assist

Account help

Email or call us

Can I talk to a person?

Our phone line is answered by an AI assistant, not a person. It can answer questions and walk you through changes to your account. If you ask to talk to a person, it can book a time for a person to call you back, or take a message.

Find the next step

Use account diagnostics and the AI assistant to check saved settings and resolve setup problems.

Help & diagnosticsCheck your account and recovery optionsSetup guidePhone compatibility and callback checksPrivacy informationData use and privacy requests

For emergencies, contact emergency services directly.